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avis mexico - cancun airport car rental companies

avis mexico depot information

Avis Mexico Rental Terms for travel between 08-Nov-2016 and 09-Nov-2019

Fuel Charges
A full tank of gas is provided at the time of rental and the vehicle should be returned with a full tank of gas to avoid additional charges.  
Refueling charge may result in a rate per gallon higher that the local retail gasoline price and is subject to taxes and fees.  All rental locations offer prepaid gas options at market value and can be selected at time of rental.  There are no refunds for unused gas.

Delivery and Collection
Free delivery and pick-up service is available to hotels.  Reservation must be made with the pick-up information (the arrival time and the ships name) in remarks if applicable.  A 24-hour advance reservation is required for automatic confirmation of pick-up service.

Pueblo Bonito Rose (KB6 pick-up service available at hotels listed below)
Grand Solmar
Me Cabo
Playa Grand Resort
The Resort at Pedregal
Villas el Arco
Villa la Estancia

Dreams Los Cabos (Z5S pick-up service available at hotels listed below)
Fiesta Americana
Hacienda del Mar


Cabo San Lucas (Q4L pick-up service is available at the hotels shown below:
Hacienda Encantada
Misioines del Cabo

Cancun (R4P and/or R6P)
Any of above stations provide pick-up and drop off service to any hotel within Cancun’s hotelier zone.  Customer is picked up at their hotel and delivered to the nearest Avis location.  Customer’s hotel name must be in remarks.  Customer should call (52) 998-173-8030.   Available on request at no charge.  


Queretaro (QRO) – offers pick-up at any place in Queretaro City
Reservations must include hotel’s name or meeting point.  All pick-ups are ON REQUEST.  A fee for pick-up service might apply; customer will be informed at confirmation.


FBO – Service for the following locations (AGU, CUN, CZM, HMO, HUX, LAP, MZT, PVR, QRO, SLP, SJD, SLW, TAM, TGZ, TIJ, TLC, VER, VSA) 
Available to the private terminal is available at the main terminal.  NOTE: The tail number and name of the terminal must be on the reservation.  The customer will be picked up.

No-Show/Cancellation Policy
To be guaranteed, reservations for all groups must include the customer’s charge card number, expiration date, telephone number, and billing address.  A no-show fee of 75.00 USD will apply if the reservation is cancelled with less than 6 hours or if the customer does not rent the vehicle within 12 hours of the reserved time.


One Way Rentals 
Cars may be returned to locations within the same city without a one-way fee.  Cars may be returned to other Avis locations in Mexico, drop off charges may apply.  

    1. One-way rentals are not available to or from Cozumel.
    2. One-way rentals between La Paz (LAP, US7) and Mazatlan (MZT, ZX5) are NOT allowed.
Cars cannot be driven into or rented one-way to any other country in Central or South America; ONLY cars rented in Ciudad Juarez, Chihuahua, Hermosillo, Mexicali and Tijuana.  Cars rented in Mexico are NOT allowed to terminate in the U.S.


Our fleet is Non-Smoking; a cleaning fee of 250.00 USD will be applied in case customer decides to smoke in our vehicle.
Avis Mexico vehicles cannot transit on unpaved roads, if driven, customer is responsible for any cost for damage, fines, towing or any other derived.

Terms of booking on this website

Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.

To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.

When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier's rental agreement or any other documentation provided to you by the supplier at the time of pick up.

While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.

Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.

Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice.

If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.

Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.

Vehicle capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.

Refund Policy
In the event of cancellation, any deposit amounts paid at the time of booking are non-refundable. 

If you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.

This website is owned and operated by Online Republic Ltd. Our financial centre and marketing office is based at Level 4 Excelsior House, 6 Commerce St , Auckland, New Zealand. In Australia, we are based at Suite 3.01, 11 Queens Rd, Melbourne VIC 3004. Thank you for booking with us.

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